Meet Vicki

In Vicki's words...

I am proud of...

What docustomers have to say?

Tamara Eiffler – December 2024

I cannot say enough about Town & Country Hinckley.  Vicki is absolutely amazing to deal with. **Customer Since 2012**

Nathan Miesner – December 2024

**Customer since 2021**

Wendie Anderson, Steve C Anderson Construction LLC – November 2024

Appreciated the quick response to get the companies liability insurance to the State department. A life saver! **Customer Since 2012**

LaVonne Vayder Consulting – September 2024

Vicki is always very pleasant, knowledgeable, efficient and easy to understand when answering my questions.  5 *’s for sure. **Customer Since 2010**

Susan Foss – September 2024

Town and Country Insurance has worked with us to get the best options available for our cars and nonprofit Goose Garden Corporation.  The staff is always friendly and there to answer all of our questions. 5 Stars! **Customer Since 1999**

Jerry Telker – August 2024

Whenever I e-mail a request, it’s answered immediately or the next day.  Very seldom do I have to wait for a response. **Customer Since 1999**

Pine Creek Saddle Club 2024

Always knows the answers to our questions & a good communicator. **Customer Since 2021**

Naomi with Frank Zamora’s Concrete May 2024

Once again another year gone by. I would like to thank Gabe and Vicki for providing us with the best service ever. They are always willing to help with whatever we need in a timely manner. They go up and beyond to make sure we have the best companies and the least expensive to meet […]

Shayne D. Volden April 2024

Vicki does a wonderful job. Pleasure to work with her. ***Customer since 2009***

Ed Hattenberger March 2024

Have been working with Vicki Marks for several years. She is always very knowledgeable and helpful. Friendly and working to make sure our questions and issues are taken care of are her best attributtes. ***Customer since 2018***

Gary Hawkinson December 2023

I have been very satisfied with the service I have received! Very prompt and professional! Thank you for your good work!

Matt Wright December 2023

Vicki Marks is always on top with reminders and is always willing to help with my insurance needs. We need more people in this world like her. Thanks Vicki.

El Tucan bar & Grill Mexican Restaurant December 2023

 I am very grateful to have them here and be able to serve them at our restaurant. It is a pleasure to serve them. I am so thankful to have such knowledgeable, patient, charismatic, kind and friendly agent to help us with our insurance needs for the restaurant. Vicki was great explaining things so we […]

Robert Sikkink, August 2023

Vicki was patient with my questions, knowledgeable, and informative. She asked thorough questions to get me just what I needed.

Jerry Pelker, June 2023

I really appreciate that I’m contacted whenever a change or review needs to be done. Vicki takes all the time I need to understand what coverages I have and if something should change. I get treated as a person, not just a customer Vicki does an amazing job. Thank you.

Naomi Zamora/Frank Zamora’s Concrete, May 2023

It’s crazy how another year has passed. Town & Country Insurance continue to meet the needs of people whether looking for business insurance or personal. I have had the honor of Gabe C & Vicki M in the business line take care of our needs. They have never let us down. They are friendly, professional […]

Jerry Telker, April 2023

Every year before the anniversary of my policies Vicki reaches out and we go over each policy. Any changes or additions? I appreciate this because there have been times I’ve forgotten to add a piece of equipment or an upgrade. I feel she goes above and beyond in helping me. Thank you!  

Ken Dittberner, March 2023

Business insurance needs? Vicki at Town & Country Insurance, Hinckley office has all of the answers to your questions and will set you up exactly what you need. Vicki is extremely knowledgeable about the available products and can present that information so it can be readily understood. Not only does she know her “stuff”, but […]

Nathan Miesner, February 2023

I am writing this referring to my services with Vicki. Vicki wasn’t just an insurance agent, she treated me like a friend also and was very helpful to a new business owner like myself. She really made it easier and more clear on how all the steps of insurance works. Thanks again!  

Ed Hattenberger, February 2023

Discussed policy changes and how they affect us. Vicki explained everything! She reviewed our policy and we decided all was ok as is. Thank you Vicki – it is good working with you!  

Pandemic Pods

August 25, 2020

Pandemic Pods Popping Up Across The Country If you are a parent, grandparent or caregiver of school-aged children, you have likely heard of “Pandemic Pods.” Even if you don’t know the specific term – you’ve heard the discussions. Groups of families, teachers and caregivers joining together to provide both education and childcare, for “pods” of […]

Furloughed Payroll

May 11, 2020

COVID-19: Auto-Owners Insurance & Furloughed Payroll 05/01/2020 Auto-Owners recognizes that many businesses are in a situation where they are paying their employees furloughed wages, meaning they are doing no work for the business and are not located at the businesses premises. Auto-Owners plans to give consideration to this payroll for their workers compensation, commercial general […]

Protect Your Vacant Property

Protect Your Vacant Property

April 16, 2020

Simple Steps To Protect Your Vacant Property Because of the COVID-19 pandemic, many businesses are left unattended and vulnerable. During this time, we urge you to take precautions to protect your vacant property & business.  Whether it’s your shop, restaurant, bar, school, salon, or even just your second home – vacant properties are a target […]