Meet Vicki

In Vicki's words...

I am proud of...

What docustomers have to say?

Jerry Telker – March 2025

I always feel as if I’m an important part of your business. Helpful in every way. I enjoy talking with Vicki and she tells me what maybe I should be looking for but never pushy. **Customer Since 1999**

Scott Jensen with Jensen Backhoe LLC- March 2025

I have always had a positive experience with the people at Town & Country.  Even in some difficult circumstances for me. **Customer Since 1999**

Amanda Orn – March 2025

It was great working with Vicki for our business insurance.  She explained everything thoroughly and helped us understand what our different options for coverage was for our business. **Customer Since 2015**

Ed Hattenberger – February 2025

Vicki was very helpful.  We reviewed our policy and discussed possible changes over the phone there by eliminating the need to come in to town to do this.  We are happy with the policy and service we always receive.  Thank you Vicki. **Customer Since 2016**

Matt Volkmann – February 2025

Thank you Vicki for helping me with all my insurance needs, couldn’t have done it without you. Thank again, Matt Volkmann **Customer Since 2003**

Perry’s Auto Salon LLC – January 2025

Vicki Marks is great at her job @ the Hinckley location. She always gets back to me quickly with any questions or changes that we need. **Customer Since 2017**

Gary Hawkinson – January 2025

Wonderful service! Very prompt and professional! Thank you all for handing my insurance needs! **Customer since 2021**

Tamara Eiffler – December 2024

I cannot say enough about Town & Country Hinckley.  Vicki is absolutely amazing to deal with. **Customer Since 2012**

Nathan Miesner – December 2024

**Customer since 2021**

Wendie Anderson, Steve C Anderson Construction LLC – November 2024

Appreciated the quick response to get the companies liability insurance to the State department. A life saver! **Customer Since 2012**

LaVonne Vayder Consulting – September 2024

Vicki is always very pleasant, knowledgeable, efficient and easy to understand when answering my questions.  5 *’s for sure. **Customer Since 2010**

Susan Foss – September 2024

Town and Country Insurance has worked with us to get the best options available for our cars and nonprofit Goose Garden Corporation.  The staff is always friendly and there to answer all of our questions. 5 Stars! **Customer Since 1999**

Jerry Telker – August 2024

Whenever I e-mail a request, it’s answered immediately or the next day.  Very seldom do I have to wait for a response. **Customer Since 1999**

Pine Creek Saddle Club 2024

Always knows the answers to our questions & a good communicator. **Customer Since 2021**

Naomi with Frank Zamora’s Concrete May 2024

Once again another year gone by. I would like to thank Gabe and Vicki for providing us with the best service ever. They are always willing to help with whatever we need in a timely manner. They go up and beyond to make sure we have the best companies and the least expensive to meet […]

Shayne D. Volden April 2024

Vicki does a wonderful job. Pleasure to work with her. ***Customer since 2009***

Ed Hattenberger March 2024

Have been working with Vicki Marks for several years. She is always very knowledgeable and helpful. Friendly and working to make sure our questions and issues are taken care of are her best attributtes. ***Customer since 2018***

Gary Hawkinson December 2023

I have been very satisfied with the service I have received! Very prompt and professional! Thank you for your good work!

Matt Wright December 2023

Vicki Marks is always on top with reminders and is always willing to help with my insurance needs. We need more people in this world like her. Thanks Vicki.

El Tucan bar & Grill Mexican Restaurant December 2023

 I am very grateful to have them here and be able to serve them at our restaurant. It is a pleasure to serve them. I am so thankful to have such knowledgeable, patient, charismatic, kind and friendly agent to help us with our insurance needs for the restaurant. Vicki was great explaining things so we […]

Pandemic Pods

August 25, 2020

Pandemic Pods Popping Up Across The Country If you are a parent, grandparent or caregiver of school-aged children, you have likely heard of “Pandemic Pods.” Even if you don’t know the specific term – you’ve heard the discussions. Groups of families, teachers and caregivers joining together to provide both education and childcare, for “pods” of […]

Furloughed Payroll

May 11, 2020

COVID-19: Auto-Owners Insurance & Furloughed Payroll 05/01/2020 Auto-Owners recognizes that many businesses are in a situation where they are paying their employees furloughed wages, meaning they are doing no work for the business and are not located at the businesses premises. Auto-Owners plans to give consideration to this payroll for their workers compensation, commercial general […]

Protect Your Vacant Property

Protect Your Vacant Property

April 16, 2020

Simple Steps To Protect Your Vacant Property Because of the COVID-19 pandemic, many businesses are left unattended and vulnerable. During this time, we urge you to take precautions to protect your vacant property & business.  Whether it’s your shop, restaurant, bar, school, salon, or even just your second home – vacant properties are a target […]