Meet Rachel
In Rachel's words...
What docustomers have to say?
Mike Dosedel – October 2024
We have worked with Town & Country for over 15 years to ensure we had hazard insurance coverage for our cabin in Pine City, MN – and have had nothing but positive experiences. Most recently, I worked with Rachel H to get construction coverage when we rebuilt our cabin and then to make sure we […]
Jerry Telker – August 2024
Whenever I e-mail a request, it’s answered immediately or the next day. Very seldom do I have to wait for a response. **Customer Since 1999**
Rachel Dawson June 2024
I reached out to Rachel with Town & Country and she was so helpful!! She was able to get me a policy for a park model that I didn’t think would be possible. She was so friendly and easy to work with. ***Customer since 2024***
Celeste Paulsen May 2024
Rachel is terrific! She knows her stuff inside and out!! Very knowledgeable, very thorough and gave me options to think about. She explained everything she proposed but didn’t give me a hard sell which I appreciated. I’m very happy I went with her. She was recommended to me by a friend and I’m happy I […]
Sharon Olson May 2024
Very knowledgeable and helpful.
Helaine Kottke April 2024
I appreciate all the help I got from Rachel Herzfeldt-Skog. She was very kind and understanding and patient. The result was very positive! Thank You Rachel! ***Customer since 2002***
Eric & Sylvia Peterson January 2024
We had been looking around for insurance for our home at a lot of different insurance companies. We had the pleasure of working with Rachel at Town & Country Insurance of Hinckley. She was very helpful at finding the best price for the most coverage. Rachel was very professional in assisting us. Rachel is easy […]
Mike D, November 2023
Fantastic service and support from Rachel. She was extremely responsive to our needs and quickly found a new home insurance carrier for our new property. Everything was thoughtfully presenting and easy to complete. Thank you.
Kim Wagner, May 2023
I was referred to Rachel by my friend who has worked with her on her insurance needs for years. I found the whole process to be smooth and easy to understand. Her communication to me was exceptional. I didn’t feel pressured but rather supported.
Beverly Mensing, March 2023
Rachel did an excellent job of saving our policy and giving us some options that would be a good fit for us! Very pleased. Thank you Rachel!
Protecting Your Identity
We have various measures in place to protect the identity of our insureds. We are responsible for keeping a lot of information on file, and doing so confidentially. In a world where hackers can break into even Bill Gates’ twitter account – protecting personal & private information is of utmost importance! So, what are we […]
Pandemic Pods
Pandemic Pods Popping Up Across The Country If you are a parent, grandparent or caregiver of school-aged children, you have likely heard of “Pandemic Pods.” Even if you don’t know the specific term – you’ve heard the discussions. Groups of families, teachers and caregivers joining together to provide both education and childcare, for “pods” of […]
Guard Your Medicare Number From Fraud
Guard your Medicare number! Scammers may use the COVID-19 pandemic as an opportunity to steal your identity and commit Medicare fraud. In some cases, they might tell you they’ll send a Coronavirus test, masks, or other items in exchange for your Medicare Number or personal information. Don’t fall for it; it’s a scam. It’s important […]
