Meet Rachel

In Rachel's words...

What docustomers have to say?

Mike Dosedel – October 2024

We have worked with Town & Country for over 15 years to ensure we had hazard insurance coverage for our cabin in Pine City, MN – and have had nothing but positive experiences. Most recently, I worked with Rachel H to get construction coverage when we rebuilt our cabin and then to make sure we […]

Jerry Telker – August 2024

Whenever I e-mail a request, it’s answered immediately or the next day.  Very seldom do I have to wait for a response. **Customer Since 1999**

Rachel Dawson June 2024

I reached out to Rachel with Town & Country and she was so helpful!! She was able to get me a policy for a park model that I didn’t think would be possible. She was so friendly and easy to work with. ***Customer since 2024***

Celeste Paulsen May 2024

Rachel is terrific! She knows her stuff inside and out!! Very knowledgeable, very thorough and gave me options to think about. She explained everything she proposed but didn’t give me a hard sell which I appreciated. I’m very happy I went with her. She was recommended to me by a friend and I’m happy I […]

Sharon Olson May 2024

Very knowledgeable and helpful.

Helaine Kottke April 2024

I appreciate all the help I got from Rachel Herzfeldt-Skog. She was very kind and understanding and patient. The result was very positive! Thank You Rachel! ***Customer since 2002***

Eric & Sylvia Peterson January 2024

We had been looking around for insurance for our home at a lot of different insurance companies. We had the pleasure of working with Rachel at Town & Country Insurance of Hinckley. She was very helpful at finding the best price for the most coverage. Rachel was very professional in assisting us. Rachel is easy […]

Mike D, November 2023

Fantastic service and support from Rachel. She was extremely responsive to our needs and quickly found a new home insurance carrier for our new property. Everything was thoughtfully presenting and easy to complete. Thank you.

Kim Wagner, May 2023

I was referred to Rachel by my friend who has worked with her on her insurance needs for years. I found the whole process to be smooth and easy to understand. Her communication to me was exceptional. I didn’t feel pressured but rather supported.

Beverly Mensing, March 2023

Rachel did an excellent job of saving our policy and giving us some options that would be a good fit for us! Very pleased. Thank you Rachel!  

Winter Ready

October 14, 2021

By Christy Sundet As the seasons turn cold, we start to put our summer “toys” away and start getting ready for the Minnesota winter.  As you’re moving your lawn mower to the back, making room for your snow blower, don’t forget to get your woodstove and chimney ready for winter.  If you burn wood, your […]

Motorcycle: Chris Owen, Sturgis 2015

Think About Motorcycles

May 13, 2021

Spring is here, which means you’ll likely see more motorcycles on the road. And the key word here is “see.” People driving cars and trucks often fail to notice the motorcyclists around them, partly because they’re not accustomed to looking for them. Unless it’s a shiny new hog, we generally don’t think about motorcycles. It’s […]

Emergency Broadband Benefit

May 11, 2021

Internet Options Are Limited If you live in Pine County, Kanabec County, or even just drive through, you know internet service is limited, at best. If you are relying on your cell phone service for internet, it’s even worse. There are limited options for broadband service, and those options available can seem expensive in our […]