Meet Rachel

In Rachel's words...

What docustomers have to say?

Rebecca Peterson – November 2024

Rachel reviewed all our current policies and went over options for us to improve coverage and save us some dollars.  Meetings were timely, materials well presented.  All questions answered to help us understand the options.  She’s a great gal to work with!! **Customer since 2024**

David & Cheryl Rogers – November 2024

We love working with Rachel at Town & Country.  She has been our agent for several years and has been so helpful.  She keeps track of us each year by doing a yearly consult-check in.  She is up to date on current trends in the market and is an excellent resource for us.  She has […]

Richard Teteak – November 2024

**Customer Since 2024**

Mike Dosedel – October 2024

We have worked with Town & Country for over 15 years to ensure we had hazard insurance coverage for our cabin in Pine City, MN – and have had nothing but positive experiences. Most recently, I worked with Rachel H to get construction coverage when we rebuilt our cabin and then to make sure we […]

Jerry Telker – August 2024

Whenever I e-mail a request, it’s answered immediately or the next day.  Very seldom do I have to wait for a response. **Customer Since 1999**

Rachel Dawson June 2024

I reached out to Rachel with Town & Country and she was so helpful!! She was able to get me a policy for a park model that I didn’t think would be possible. She was so friendly and easy to work with. ***Customer since 2024***

Celeste Paulsen May 2024

Rachel is terrific! She knows her stuff inside and out!! Very knowledgeable, very thorough and gave me options to think about. She explained everything she proposed but didn’t give me a hard sell which I appreciated. I’m very happy I went with her. She was recommended to me by a friend and I’m happy I […]

Sharon Olson May 2024

Very knowledgeable and helpful.

Helaine Kottke April 2024

I appreciate all the help I got from Rachel Herzfeldt-Skog. She was very kind and understanding and patient. The result was very positive! Thank You Rachel! ***Customer since 2002***

Eric & Sylvia Peterson January 2024

We had been looking around for insurance for our home at a lot of different insurance companies. We had the pleasure of working with Rachel at Town & Country Insurance of Hinckley. She was very helpful at finding the best price for the most coverage. Rachel was very professional in assisting us. Rachel is easy […]

Mike D, November 2023

Fantastic service and support from Rachel. She was extremely responsive to our needs and quickly found a new home insurance carrier for our new property. Everything was thoughtfully presenting and easy to complete. Thank you.

Kim Wagner, May 2023

I was referred to Rachel by my friend who has worked with her on her insurance needs for years. I found the whole process to be smooth and easy to understand. Her communication to me was exceptional. I didn’t feel pressured but rather supported.

Beverly Mensing, March 2023

Rachel did an excellent job of saving our policy and giving us some options that would be a good fit for us! Very pleased. Thank you Rachel!  

New Jewelry

Have some new jewelry in the house? Protect it!

February 11, 2019

Ah, Valentine’s Day… when love is in the air. Well, love and a few other things, such as chocolates, romantic dinners, candy hearts that say “Be Mine” – and, of course, jewelry. It’s exciting to receive jewelry from a loved one — or to give it as a gift. Not to mention romantic. But if […]

A tip from MN Dept of Commerce: Ice Dams

January 3, 2019

  A New Year’s resolution: Do away with ice dams Winter in Minnesota is also the season for ice dams.If your home’s roof has developed these frozen outgrowths in past winters, then the new year may be a good time to make a resolution to take action to save yourself from costly home repairs.To help […]