Meet Rachel

In Rachel's words...

What docustomers have to say?

Mike Dosedel – October 2024

We have worked with Town & Country for over 15 years to ensure we had hazard insurance coverage for our cabin in Pine City, MN – and have had nothing but positive experiences. Most recently, I worked with Rachel H to get construction coverage when we rebuilt our cabin and then to make sure we […]

Jerry Telker – August 2024

Whenever I e-mail a request, it’s answered immediately or the next day.  Very seldom do I have to wait for a response. **Customer Since 1999**

Rachel Dawson June 2024

I reached out to Rachel with Town & Country and she was so helpful!! She was able to get me a policy for a park model that I didn’t think would be possible. She was so friendly and easy to work with. ***Customer since 2024***

Celeste Paulsen May 2024

Rachel is terrific! She knows her stuff inside and out!! Very knowledgeable, very thorough and gave me options to think about. She explained everything she proposed but didn’t give me a hard sell which I appreciated. I’m very happy I went with her. She was recommended to me by a friend and I’m happy I […]

Sharon Olson May 2024

Very knowledgeable and helpful.

Helaine Kottke April 2024

I appreciate all the help I got from Rachel Herzfeldt-Skog. She was very kind and understanding and patient. The result was very positive! Thank You Rachel! ***Customer since 2002***

Eric & Sylvia Peterson January 2024

We had been looking around for insurance for our home at a lot of different insurance companies. We had the pleasure of working with Rachel at Town & Country Insurance of Hinckley. She was very helpful at finding the best price for the most coverage. Rachel was very professional in assisting us. Rachel is easy […]

Mike D, November 2023

Fantastic service and support from Rachel. She was extremely responsive to our needs and quickly found a new home insurance carrier for our new property. Everything was thoughtfully presenting and easy to complete. Thank you.

Kim Wagner, May 2023

I was referred to Rachel by my friend who has worked with her on her insurance needs for years. I found the whole process to be smooth and easy to understand. Her communication to me was exceptional. I didn’t feel pressured but rather supported.

Beverly Mensing, March 2023

Rachel did an excellent job of saving our policy and giving us some options that would be a good fit for us! Very pleased. Thank you Rachel!  

MN Wage Theft Law Update 2019

NEW MN Employer Law Changes Eff. 7.1.19

July 2, 2019

Minnesota’s New Wage Theft Law This new law amends existing MN state labor laws, and provides for new wage & hour requirements, protections & sanctions. While there has been little publicity surrounding the change, MN Employers are required to be in compliance effective July 1, 2019. Below is a summary of the changes outlined on […]

Reduce Your Auto Insurance Rates

June 21, 2019

What Makes Rates So High? You’ve heard the stories… insurance costs more for males than females; you pay higher rates the younger you are; single people pay more than married couples… And the majority of this is true! This guide will help you understand what factors are considered, and provide tips you can use to reduce your […]

Insurance After HS – A Short Guide To Protecting Your Stuff

May 22, 2019

Insurance after high school… You did it. You graduated. Now life begins! Along with these new beginnings come new responsibilities – college, trade school, full-time jobs, renting, owning homes & cars, medical bills, etc. So what do you REALLY need to worry about right now? Let’s figure it out! Could any of these scenarios apply […]