Meet Rachel
In Rachel's words...
What docustomers have to say?
Mike Dosedel – October 2024
We have worked with Town & Country for over 15 years to ensure we had hazard insurance coverage for our cabin in Pine City, MN – and have had nothing but positive experiences. Most recently, I worked with Rachel H to get construction coverage when we rebuilt our cabin and then to make sure we […]
Jerry Telker – August 2024
Whenever I e-mail a request, it’s answered immediately or the next day. Very seldom do I have to wait for a response. **Customer Since 1999**
Rachel Dawson June 2024
I reached out to Rachel with Town & Country and she was so helpful!! She was able to get me a policy for a park model that I didn’t think would be possible. She was so friendly and easy to work with. ***Customer since 2024***
Celeste Paulsen May 2024
Rachel is terrific! She knows her stuff inside and out!! Very knowledgeable, very thorough and gave me options to think about. She explained everything she proposed but didn’t give me a hard sell which I appreciated. I’m very happy I went with her. She was recommended to me by a friend and I’m happy I […]
Sharon Olson May 2024
Very knowledgeable and helpful.
Helaine Kottke April 2024
I appreciate all the help I got from Rachel Herzfeldt-Skog. She was very kind and understanding and patient. The result was very positive! Thank You Rachel! ***Customer since 2002***
Eric & Sylvia Peterson January 2024
We had been looking around for insurance for our home at a lot of different insurance companies. We had the pleasure of working with Rachel at Town & Country Insurance of Hinckley. She was very helpful at finding the best price for the most coverage. Rachel was very professional in assisting us. Rachel is easy […]
Mike D, November 2023
Fantastic service and support from Rachel. She was extremely responsive to our needs and quickly found a new home insurance carrier for our new property. Everything was thoughtfully presenting and easy to complete. Thank you.
Kim Wagner, May 2023
I was referred to Rachel by my friend who has worked with her on her insurance needs for years. I found the whole process to be smooth and easy to understand. Her communication to me was exceptional. I didn’t feel pressured but rather supported.
Beverly Mensing, March 2023
Rachel did an excellent job of saving our policy and giving us some options that would be a good fit for us! Very pleased. Thank you Rachel!
PSA: Roof Collapse At Local Farms
Local Farms See Increased Risk In addition to the standard potential for roof collapse after snowfall & ice buildup – many local farmers are at an increased risk. In just the last week, I have learned of two farms (no longer in full operation) that have had building collapses. Barns Sit Empty My father in-law’s […]
Five Questions To Ask Your Agent
Make Your Insurance Work For You Most people haven’t even looked at their policy in detail, let alone read it through front to back. I get it, it can be daunting – they use weird words and “insurance lingo” that just sounds like gibberish. That’s what your agent is for right? Yes… and no. Yes […]
What Covers It?
You haul trailers, fish houses, campers & more… …But what covers it in the event of an accident? First, it is important to differentiate between Personal Auto insurance and Commercial (Business) Auto insurance. There are different answers, depending on the use of the property. You’ve probably been told that a trailer being hauled is typically […]
