Meet Rachel

In Rachel's words...

What docustomers have to say?

Rebecca Peterson – November 2024

Rachel reviewed all our current policies and went over options for us to improve coverage and save us some dollars.  Meetings were timely, materials well presented.  All questions answered to help us understand the options.  She’s a great gal to work with!! **Customer since 2024**

David & Cheryl Rogers – November 2024

We love working with Rachel at Town & Country.  She has been our agent for several years and has been so helpful.  She keeps track of us each year by doing a yearly consult-check in.  She is up to date on current trends in the market and is an excellent resource for us.  She has […]

Richard Teteak – November 2024

**Customer Since 2024**

Mike Dosedel – October 2024

We have worked with Town & Country for over 15 years to ensure we had hazard insurance coverage for our cabin in Pine City, MN – and have had nothing but positive experiences. Most recently, I worked with Rachel H to get construction coverage when we rebuilt our cabin and then to make sure we […]

Jerry Telker – August 2024

Whenever I e-mail a request, it’s answered immediately or the next day.  Very seldom do I have to wait for a response. **Customer Since 1999**

Rachel Dawson June 2024

I reached out to Rachel with Town & Country and she was so helpful!! She was able to get me a policy for a park model that I didn’t think would be possible. She was so friendly and easy to work with. ***Customer since 2024***

Celeste Paulsen May 2024

Rachel is terrific! She knows her stuff inside and out!! Very knowledgeable, very thorough and gave me options to think about. She explained everything she proposed but didn’t give me a hard sell which I appreciated. I’m very happy I went with her. She was recommended to me by a friend and I’m happy I […]

Sharon Olson May 2024

Very knowledgeable and helpful.

Helaine Kottke April 2024

I appreciate all the help I got from Rachel Herzfeldt-Skog. She was very kind and understanding and patient. The result was very positive! Thank You Rachel! ***Customer since 2002***

Eric & Sylvia Peterson January 2024

We had been looking around for insurance for our home at a lot of different insurance companies. We had the pleasure of working with Rachel at Town & Country Insurance of Hinckley. She was very helpful at finding the best price for the most coverage. Rachel was very professional in assisting us. Rachel is easy […]

Mike D, November 2023

Fantastic service and support from Rachel. She was extremely responsive to our needs and quickly found a new home insurance carrier for our new property. Everything was thoughtfully presenting and easy to complete. Thank you.

Kim Wagner, May 2023

I was referred to Rachel by my friend who has worked with her on her insurance needs for years. I found the whole process to be smooth and easy to understand. Her communication to me was exceptional. I didn’t feel pressured but rather supported.

Beverly Mensing, March 2023

Rachel did an excellent job of saving our policy and giving us some options that would be a good fit for us! Very pleased. Thank you Rachel!  

Protect Your Vacant Property

Protect Your Vacant Property

April 16, 2020

Simple Steps To Protect Your Vacant Property Because of the COVID-19 pandemic, many businesses are left unattended and vulnerable. During this time, we urge you to take precautions to protect your vacant property & business.  Whether it’s your shop, restaurant, bar, school, salon, or even just your second home – vacant properties are a target […]

Save Money With A Usage-Based Insurance Discount

March 5, 2020

You’ve seen it before, and maybe even used it. But now many insurance carriers are offering significant discounts to customers who allow the carriers to track driving habits for a period of time using a mobile app or attached device. In the Insurance World, this is known as telematics, or UBI (Usage-Based Insurance.) Many carrier […]

Flood Insurance FAQs

February 19, 2020

Each year, it seems we go through the same thing… flooding. And each year, we get a lot of questions about it! Here are a few Flood Insurance FAQs and answers to help you decide what’s best for you and your asset protection goals. What Do I Need To Know About Flood Insurance Coverage Watch […]