Meet Lisa
In Lisa's words...
I started off in the Insurance & Securities industry in 1988. I came into the industry as a young adult, interested in learning and helping teach people how to protect their family's assets - and save for their retirement year. In 1989, I joined Town & Country Insurance and attained my Property & Casualty license. A short time later, my husband Tim & I bought a retail store, which we ran together until 2002.
In 2003, I returned to Town & Country Insurance in the Accounting & IT role. Today, I am once-again licensed in Property & Casualty and I assist in training new employees and overseeing the daily operations.
When I am not at work, you will find me alongside my husband gardening, traveling, riding bike, tending to our chickens, and spending time with our three granddaughters. I am also passionate about learning more about God, and I love to attend bible study.
One of my many favorite sayings is "you always have a choice."
I am proud of...
- After being a licensed agent since 2003, I received my Certified Insurance Service Representative (CISR) designation in 2019! This helps me to better understand our customers' needs and apply that knowledge in employee training.
- Serving on the Pine Habilitation and Supported Employment (PHASE) board of directors since 2007.
Real customers.
Matt Volkmann – January 2025
Hi Jeni, Thanks for saving me money on my Prescription Drug Insurance. Thanks Again, Matt Volkmann **Customer Since 1998**
Merla Berg – January 2025
We are very pleased with how our health insurance is handled. Jeni calls for a list of our medications. By the time we have our appointment she has figured out the best way to go. After going through the findings and asking if we have any questions, she explains everything so that we can understand. […]
Randy & Debra Charles – January 2025
Town & Country Insurance has always been a lifesaver for us. Every year we make an appt. with Jeni Olander ,she reviews our policy and lets us know if there’s a better fit for us shows us examples of different policies and always answers our questions, very knowledgeable and experienced in what she does. Jeni […]
Barb & Chris Reed – January 2025
We have counted on you folks for all of our insurance needs for, I’d guess, 20+ years! You have served us very well always, especially helpful as Jeni Olander has guided us through the change to Medicare. Since then has helped us maintain the proper coverage, in the most cost effective way! You are awesome! […]
Perry’s Auto Salon LLC – January 2025
Vicki Marks is great at her job @ the Hinckley location. She always gets back to me quickly with any questions or changes that we need. **Customer Since 2017**
Pat Oney – January 2025
Joni and her office have always been a great help to me whenever I call. I highly recommend them for all your insurance needs. **Customer Since 2021**
Lana Halls – January 2025
Jeni is very thorough and explains things very well. Always looking out for our best interests. **Customer Since 2010**
Joan Willman-Anderson – January 2025
A family member referred me as she has been working with Jeni Olander as a customer for 10+ years in the health department at Town & Country Insurance. It was time for me to make a change for my Health Insurance and Jeni made it possible to understand and made the whole process go smoothly. […]
Tina Tollgaard – January 2025
Hinckley office is great to work with. Jeni goes above and beyond to help us with our insurance needs. Ryan answers questions we may have. So helpful. We recommend them to anyone looking for insurance. **Customer Since 2018**
Rene Athman – January 2025
Jenell was very polite and helpful with all my insurance needs. **Customer Since 2009**
Gary Hawkinson – January 2025
Wonderful service! Very prompt and professional! Thank you all for handing my insurance needs! **Customer since 2021**
Rebecca Graham – January 2025
Town & Country Insurance has excellent and wonderful staff to help you through your needs. I want to thank Jeni O, she has been there for me quickly and efficiently to get the work done. Thank you! **Customer Since 2018**
Jens & Dawn Kirkegaard – January 2025
Jeni is a 5 star professional all the way! She will go to work for you and provide the best possible options! So happy that she is a part of your team, Jeni cares and it shows! **Customer since 2021**
Pamela Hejny – January 2025
Jeni has been great to work with she finds the all your needs. She goes above and beyond to help! All of the staff has been amazing to work with. **Customer Since 2006**
Marlen & Sandra Holmberg – January 2025
Jeni was very easy to work with and showed she really was vested in finding health insurance that worked best for my husband and I. **Customer Since 2024**
Charles Lancrain – January 2025
Good experience. **Customer Since 2001**
Wendie Anderson – January 2025
Jeni is always available to answer our questions. She is willing to meet after hours-if needed. Appreciate her professionalism! **Customer Since 2015**
Toni Nieswaag – January 2025
Jeni Olander is extremely knowledgeable about our insurance needs. She understands our interests and makes ‘personal’ comparisons so we can make the right choices for us. Love her and look forward to many more years of working with her! Thank you Jeni! **Customer Since 1997**
Chuck & Etta Swanson – January 2025
We have had the pleasure of having Jeni Olander help us with our health insurance needs for many years. She is great to work with. She is extremely knowledgeable and has great suggestions for our needs. She always has the answers for our questions and knows where to find them very quickly. She obviously does […]
Bob & Deb Gagne – January 2025
We’ve been clients of Town & Country for many years. We have always been impressed by their friendliness, professionalism, and high level of knowledge. The response to any insurance question we may have has been fast. We trust them to obtain the best coverage at the lowest price possible. We couldn’t be happier with their […]