Meet Jenell
In Jenell's words...
- Earning my Certified Insurance Service Representative (CISR) designation in 2019.
What docustomers have to say?
Rene Athman – January 2025
Jenell was very polite and helpful with all my insurance needs. **Customer Since 2009**
Todd Heikes – December 2024
Very friendly, needed insurance right away and had it 45 minutes later. Friendly, fast, and professional. **Customer Since 2024**
George Lee – December 2024
Service is good. **Customer Since 2016**
Alfred Bryant – November 2024
Jenell is a very knowledgeable person. Very friendly. Explained everything very well. Pleasure to do Business with her! **Customer Since 2024**
Stephen VanAlstine – November 2024
Things went very well! **Customer Since 2023**
David Pauley – October 2024
Started out just looking. Jenell was recommended by a coworker and when we first met Jenell was just amazing. Very knowledgeable, super friendly. Jenell is very down to earth next door neighbor kind of friendly. I don’t usually recommend anyone but I would definitely recommend both Jenell and Town & Country. **Customer Since 2024**
Roger Olson – October 2024
I spoke with Jenell today and she was very friendly and extremely helpful. She helped me set up a policy quickly and easily. 10/10 Highly recommend. **Customer since 2016**
Julie Evangelista – August 2024
I was referred by a friend to Jenell, she was absolutely amazing. She was very thorough. Explained things to me I was not aware of with auto insurance. She has a great personality, made me feel like she really cares. Best insurance agent I have ever dealt with, will for sure recommend her to friends […]
Donald Johnson – August 2024
Great! **Customer Since 2011**
Charlotte Norberg – August 2024
Ratings – (#10) top. Very helpful on what I needed and on time with all. **Customer Since 2001**
Roger Johnson – August 2024
My agent Jenell was very informative, helpful, and made the process very simple and fast. **Customer since 2024**
James Burman June 2024
I have been working with Town & Country for many years and always have been happy with the service. They will assist if at all possible. Jenell is a very pleasant, wonderful person to work with. Very knowledgeable. *** Customer since 2003***
Betty Ammerman May 2024
Very helpful, friendly business. Highly recommend. ***Customer since 1997***
Jeremy Bylund May 2024
Good. Got it done. ***Customer since 2024***
Joshua Stansbury February 2024
Great Attitude. Willingness to help and friendly. 10 out of 10. ***Customer since 2024***
Leanna Smith January 2024
Extremely helpful! Fast and efficient! Thank you! ***Customer since 2024***
Daniel Weidner, November 2023
As always, Jenell Carlson made sure that I got the best coverage for the money. I appreciate her dedication to work with me on my home owners, auto mobile and ATV.
Brent Palo, November 2023
Thank you for your patience, and very happy to have Town & Country Insurance. Jenell specifically, my insurance agent. Again thank you
Juanita Doten, November 2023
Jenell is great at what she does, very upbeat, personable and professional at the same time. Jenell made me feel like a sister even though it was my first time meeting her.
Darrel & Dorothy Dahlin, September 2023
Jenell was very informative regarding our insurance policy. Very clear as to what our insurance covered. Very pleasant person. Enjoyed our time with her. Like that, she was able to save us some money on our policy.
Protecting Your Identity
We have various measures in place to protect the identity of our insureds. We are responsible for keeping a lot of information on file, and doing so confidentially. In a world where hackers can break into even Bill Gates’ twitter account – protecting personal & private information is of utmost importance! So, what are we […]
Pandemic Pods
Pandemic Pods Popping Up Across The Country If you are a parent, grandparent or caregiver of school-aged children, you have likely heard of “Pandemic Pods.” Even if you don’t know the specific term – you’ve heard the discussions. Groups of families, teachers and caregivers joining together to provide both education and childcare, for “pods” of […]
Guard Your Medicare Number From Fraud
Guard your Medicare number! Scammers may use the COVID-19 pandemic as an opportunity to steal your identity and commit Medicare fraud. In some cases, they might tell you they’ll send a Coronavirus test, masks, or other items in exchange for your Medicare Number or personal information. Don’t fall for it; it’s a scam. It’s important […]