Meet Jenell

In Jenell's words...

What docustomers have to say?

Rene Athman – January 2025

Jenell was very polite and helpful with all my insurance needs. **Customer Since 2009**

Todd Heikes – December 2024

Very friendly, needed insurance right away and had it 45 minutes later.  Friendly, fast, and professional. **Customer Since 2024**

George Lee – December 2024

Service is good. **Customer Since 2016**

Alfred Bryant – November 2024

Jenell is a very knowledgeable person.  Very friendly.  Explained everything very well.  Pleasure to do Business with her! **Customer Since 2024**

Stephen VanAlstine – November 2024

Things went very well! **Customer Since 2023**

David Pauley – October 2024

Started out just looking. Jenell was recommended by a coworker and when we first met Jenell was just amazing.  Very knowledgeable, super friendly.   Jenell is very down to earth next door neighbor kind of friendly.  I don’t usually recommend anyone but I would definitely recommend both Jenell and Town & Country. **Customer Since 2024**

Roger Olson – October 2024

I spoke with Jenell today and she was very friendly and extremely helpful.  She helped me set up a policy quickly and easily. 10/10 Highly recommend. **Customer since 2016**

Julie Evangelista – August 2024

I was referred by a friend to Jenell, she was absolutely amazing. She was very thorough.  Explained things to me I was not aware of with auto insurance.  She has a great personality, made me feel like she really cares.  Best insurance agent I have ever dealt with, will for sure recommend her to friends […]

Donald Johnson – August 2024

Great! **Customer Since 2011**

Charlotte Norberg – August 2024

Ratings – (#10) top. Very helpful on what I needed and on time with all. **Customer Since 2001**

Roger Johnson – August 2024

My agent Jenell was very informative, helpful, and made the process very simple and fast. **Customer since 2024**

James Burman June 2024

I have been working with Town & Country for many years and always have been happy with the service. They will assist if at all possible. Jenell is a very pleasant, wonderful person to work with. Very knowledgeable. *** Customer since 2003***

Betty Ammerman May 2024

Very helpful, friendly business. Highly recommend. ***Customer since 1997***

Jeremy Bylund May 2024

Good. Got it done. ***Customer since 2024***

Joshua Stansbury February 2024

Great Attitude. Willingness to help and friendly. 10 out of 10. ***Customer since 2024***

Leanna Smith January 2024

Extremely helpful! Fast and efficient! Thank you! ***Customer since 2024***

Daniel Weidner, November 2023

As always, Jenell Carlson made sure that I got the best coverage for the money. I appreciate her dedication to work with me on my home owners, auto mobile and ATV.

Brent Palo, November 2023

Thank you for your patience, and very happy to have Town & Country Insurance. Jenell specifically, my insurance agent. Again thank you

Juanita Doten, November 2023

Jenell is great at what she does, very upbeat, personable and professional at the same time. Jenell made me feel like a sister even though it was my first time meeting her.

Darrel & Dorothy Dahlin, September 2023

Jenell was very informative regarding our insurance policy. Very clear as to what our insurance covered. Very pleasant person. Enjoyed our time with her. Like that, she was able to save us some money on our policy.

Personal Umbrella Insurance FAQs

April 12, 2021

Frequently Asked Personal Umbrella Questions You insure your home and your automobiles, but have you ever considered purchasing a personal umbrella policy as a way to protect your assets and future earnings? A personal umbrella policy, such as one offered by Auto-Owners Insurance, offers additional limits of liability – the maximum amount your insurance company […]

Catalytic Converter Thefts

February 25, 2021

In rural Minnesota, catalytic converter thefts are spiking… but this is nothing new. It’s happening across the state, and even the country. To get an understanding of why it’s happening, and how to prevent it, we talked with Josh Vork, owner of Vork’s Auto Repair in Sandstone. What’s so great about the catalytic converter? Essentially, […]

Frozen Pipes – Part II: Water Damage

February 11, 2021

In our last article – Frozen Pipes – Part I – we covered how to prevent your pipes from freezing. In this article – Frozen Pipes – Part II – we talk about what to do if your pipes DO freeze and you have water damage or pipe damage. Because at this point, you just […]