Meet Jenell

In Jenell's words...

What docustomers have to say?

Regina Rose – February 2025

Jenell is the Best!!! **Customer Since 2025**

Timothy Grauel – February 2025

Very reassuring and confident in our talk over the phone.  Friendly, very easy to understand, and a good base insurance company for a home town. **Customer Since 2025**

Rene Athman – January 2025

Jenell was very polite and helpful with all my insurance needs. **Customer Since 2009**

Todd Heikes – December 2024

Very friendly, needed insurance right away and had it 45 minutes later.  Friendly, fast, and professional. **Customer Since 2024**

George Lee – December 2024

Service is good. **Customer Since 2016**

Alfred Bryant – November 2024

Jenell is a very knowledgeable person.  Very friendly.  Explained everything very well.  Pleasure to do Business with her! **Customer Since 2024**

Stephen VanAlstine – November 2024

Things went very well! **Customer Since 2023**

David Pauley – October 2024

Started out just looking. Jenell was recommended by a coworker and when we first met Jenell was just amazing.  Very knowledgeable, super friendly.   Jenell is very down to earth next door neighbor kind of friendly.  I don’t usually recommend anyone but I would definitely recommend both Jenell and Town & Country. **Customer Since 2024**

Roger Olson – October 2024

I spoke with Jenell today and she was very friendly and extremely helpful.  She helped me set up a policy quickly and easily. 10/10 Highly recommend. **Customer since 2016**

Julie Evangelista – August 2024

I was referred by a friend to Jenell, she was absolutely amazing. She was very thorough.  Explained things to me I was not aware of with auto insurance.  She has a great personality, made me feel like she really cares.  Best insurance agent I have ever dealt with, will for sure recommend her to friends […]

Donald Johnson – August 2024

Great! **Customer Since 2011**

Charlotte Norberg – August 2024

Ratings – (#10) top. Very helpful on what I needed and on time with all. **Customer Since 2001**

Roger Johnson – August 2024

My agent Jenell was very informative, helpful, and made the process very simple and fast. **Customer since 2024**

James Burman June 2024

I have been working with Town & Country for many years and always have been happy with the service. They will assist if at all possible. Jenell is a very pleasant, wonderful person to work with. Very knowledgeable. *** Customer since 2003***

Betty Ammerman May 2024

Very helpful, friendly business. Highly recommend. ***Customer since 1997***

Jeremy Bylund May 2024

Good. Got it done. ***Customer since 2024***

Joshua Stansbury February 2024

Great Attitude. Willingness to help and friendly. 10 out of 10. ***Customer since 2024***

Leanna Smith January 2024

Extremely helpful! Fast and efficient! Thank you! ***Customer since 2024***

Daniel Weidner, November 2023

As always, Jenell Carlson made sure that I got the best coverage for the money. I appreciate her dedication to work with me on my home owners, auto mobile and ATV.

Brent Palo, November 2023

Thank you for your patience, and very happy to have Town & Country Insurance. Jenell specifically, my insurance agent. Again thank you

After-School Safety

September 18, 2019

After-School Safety Tips for Parents and Kids Parents, class has been back in session in Minnesota for nearly a month, so you’ve likely already reviewed the basic safety tips for kids who walk or bus to and from school. Those tips, of course, are: Walk with a buddy Stay in well-lit areas Never accept a […]

What To Do If You Have A Claim

August 9, 2019

As you know – accidents happen. It is our job to help you through what happens “after.” Here are a few FAQs and steps to follow if/when you have a claim. Q. I’ve been in an accident – what now? A. Start by reporting your claim to your agent. They need to know: When & […]

Hands Free MN

August 1: Hands-Free Cell Phone Law

July 12, 2019

Hands-Free Minnesota! Did You Know? Minnesota law will require drivers to put down their phones and go hands-free while driving. The state’s hands-free cell phone law takes effect August 1 and makes Minnesota the 19th state, along with Washington, D.C., to enact laws regarding hands-free use while driving. We at Town & Country Insurance care […]