In our last article – Frozen Pipes – Part I – we covered how to prevent your pipes from freezing. In this article – Frozen Pipes – Part II – we talk about what to do if your pipes DO freeze and you have water damage or pipe damage. Because at this point, you just want to minimize further water damage.
Shut Off The Water
Where is your Main Water Valve shut off? This is usually in a laundry room, utility room, garage or even in the basement. Wherever it is, you should know where it is, and how to shut it off. We have Main Water Valve tags for easy identification – just stop in and pick one up!
Prevent Further Damage
Once the main water supply line is shut off / closed, you’ll want to prevent further damage.
If you can see which pipe is frozen, do what you can to thaw it out to move that blockage along. You can use a hair dryer or space heater, but be sure to keep the space heater away from walls & flammable materials. The last thing you want is a fire! If you feel it’s better to involve a plumber, here is a LINK to a list of accredited plumbers through Better Business Bureau.
Use mops, towels and anything you can to get water dried up. If it’s already frozen, you’ll want to call in a professional – because once that water thaws out, you’ll have a major mess on your hands. If you don’t properly clean the water up entirely, you could be looking at mold damage in the spring and summer. There are a few cleaning and restoration companies available across Minnesota that can assist in the cleaning. Locally, Freiberg Cleaning, based out of Moose Lake offers emergency services, cleaning & restoration, and is a great option as well!
Protect What You Can
Remove any personal property that may get damaged by water. While each situation will be unique, if you can save it, you should!
Call Us!
Once you are in a good place and have minimized the damage as much as possible, and once the area is safe – call us, or report the claim online. What insurance covers will depend on your individual policy, carrier and coverage options selected.
It’s a good idea to document what you can with pictures or videos, and take a quick inventory of what you have if possible.
Start The Repairs
Generally, you should do whatever you can to minimize damage. So, if the repair is small and you can help prevent further damage safely, go for it!
Some repairs require professionals like plumbers and contractors to fix the problem and prevent further damage. If you are not sure who to contact at this point, your agent should be able to suggest some reputable professionals for you!
Keep in mind that even if you can’t see any leaks, a plumber should still examine any pipes that may have frozen, as they might have been damaged still and could cause future damage.
As always, we are here to answer any questions you have. Water damage claims caused by freezing pipes can be expensive. Avoid an accident, avoid a claim.
