Started out just looking. Jenell was recommended by a coworker and when we first met Jenell was just amazing. Very knowledgeable, super friendly. Jenell is very down to earth next door neighbor kind of friendly. I don’t usually recommend anyone but I would definitely recommend both Jenell and Town & Country. **Customer Since 2024**
I spoke with Jenell today and she was very friendly and extremely helpful. She helped me set up a policy quickly and easily. 10/10 Highly recommend. **Customer since 2016**
We have worked with Town & Country for over 15 years to ensure we had hazard insurance coverage for our cabin in Pine City, MN – and have had nothing but positive experiences. Most recently, I worked with Rachel H to get construction coverage when we rebuilt our cabin and then to make sure we […]
We had an A+ experience with the Town & Country agents who helped us navigate the complicated world of health insurance. They answered all our questions, returned calls and emails in a timely manner and made sure we understood all our options. As someone who has worked in the healthcare field for many years, I […]
Vicki is always very pleasant, knowledgeable, efficient and easy to understand when answering my questions. 5 *’s for sure. **Customer Since 2010**
Town and Country Insurance has worked with us to get the best options available for our cars and nonprofit Goose Garden Corporation. The staff is always friendly and there to answer all of our questions. 5 Stars! **Customer Since 1999**
I was referred by a friend to Jenell, she was absolutely amazing. She was very thorough. Explained things to me I was not aware of with auto insurance. She has a great personality, made me feel like she really cares. Best insurance agent I have ever dealt with, will for sure recommend her to friends […]
Whenever I e-mail a request, it’s answered immediately or the next day. Very seldom do I have to wait for a response. **Customer Since 1999**
Great! **Customer Since 2011**
Ratings – (#10) top. Very helpful on what I needed and on time with all. **Customer Since 2001**
My agent Jenell was very informative, helpful, and made the process very simple and fast. **Customer since 2024**
Always knows the answers to our questions & a good communicator. **Customer Since 2021**
Joni has always gone above and beyond for me. I may not be the easiest client to work with, but she has always been willing to work through my questions and always works FOR me and for my best interest. Not just a quick easy get me off the phone solution. Appreciate the excellent service!!! […]
When my vehicle and home insurance rates increased by over 100 percent due to inflation, despite having a clean at-fault driving record, I began searching for new coverage. I consulted with seven insurance brokers, reviewing options from over 70 companies. Town and Country Insurance in Finlayson, MN, offered rates that were sincerely half the price […]
Helpful and friendly staff. Go out of their way for you !
Always a pleasure working with Town and Country Insurance. **Customer Since 2022**
Gabe Cessna is great! **Customer Since 2017**
I reached out to Rachel with Town & Country and she was so helpful!! She was able to get me a policy for a park model that I didn’t think would be possible. She was so friendly and easy to work with. ***Customer since 2024***
Great insurance help here. Have all the answers you need to know. ***Customer since 2021***
Jeni Olander always does such a great job with our Insurance. She knows the answers to my questions. Friendly advice from her is always appreciated. Awesome asset to Town & Country Insurance. ***Customer since 2021***
Gabe is phenomenal! He is professional, efficient, knowledgeable and definitely happy we switched our policies over with Town & Country! ***Customer since 2024***
I have been working with Town & Country for many years and always have been happy with the service. They will assist if at all possible. Jenell is a very pleasant, wonderful person to work with. Very knowledgeable. *** Customer since 2003***
Once again another year gone by. I would like to thank Gabe and Vicki for providing us with the best service ever. They are always willing to help with whatever we need in a timely manner. They go up and beyond to make sure we have the best companies and the least expensive to meet […]
Rachel is terrific! She knows her stuff inside and out!! Very knowledgeable, very thorough and gave me options to think about. She explained everything she proposed but didn’t give me a hard sell which I appreciated. I’m very happy I went with her. She was recommended to me by a friend and I’m happy I […]
Thank you for your service. Jeni you made it so easy for me to get Steve signed up for his insurance. You did so great explaining things to me in terms that I could clearly understand. Thanks for your dedication to the people you help daily. Looking forward to doing business with you again! ***Customer […]
Very helpful, friendly business. Highly recommend. ***Customer since 1997***
Jeni does an awesome job. She is very friendly and always smiling and happy. She goes above and beyond helping you find the right insurance that fits your needs. Jeni is there for you to answer any questions you have. I would recommend Town & Country to anyone. ***Customer since 2005***
Jeni was great and very knowledgeable. ***Customer since 2020***
Very knowledgeable and helpful.
Good. Got it done. ***Customer since 2024***
Vicki does a wonderful job. Pleasure to work with her. ***Customer since 2009***
An over all great experience. Sarah explained the insurance I would need and asked if I had any questions. I felt listened to and that is not a service you receive very often. Thank you, appreciate your hard work. ***Customer since 2024***
Every year I get a call asking if I want to renew my policy. I always do in person. Vicki goes over everything and explains it. It’s always very professional and friendly. I get the feeling the company does care. I’m very happy and don’t plan on changing. ***Customer since 2018***
Jeni and team at Town & Country Insurance were amazing. They helped me get life insurance and made it so easy. It was fun! ***Customer since 2024***
I appreciate all the help I got from Rachel Herzfeldt-Skog. She was very kind and understanding and patient. The result was very positive! Thank You Rachel! ***Customer since 2002***
Christina was quick to answer my questions and give me a quote. I signed the paperwork by email and my policy was active on the same day. ***Customer since 2024***
Quick & easy to work with. Agents are always friendly and eager to help. ***Customer since 2011***
Jeni Olander and their office have helped my wife and I with our health policies above and beyond any other insurance agency. We have had the pleasure of working with Jeni on numerous occasions. Every time we have met with her the staff have been so pleasant and knowledgeable. They actually feel like family. I’ve […]
***Customer since 2020***
Have been working with Vicki Marks for several years. She is always very knowledgeable and helpful. Friendly and working to make sure our questions and issues are taken care of are her best attributtes. ***Customer since 2018***
Great Attitude. Willingness to help and friendly. 10 out of 10. ***Customer since 2024***
First I would say, if you are struggling with Medicare call Town & Country Ins. Holly will give you the info you need to make the right decision. Your gonna find that when you reach out she will get back to you and get the answers you need. Customer Service+++.
Very nice to work with Jeni Olander.
Not just asking me what I would like for a policy. Looking and finding the best rates with the best deductibles.
We cant thank Holly enough for her guidance, expertise and going the extra mile with the transition to Medicare and choosing an insurance plan. Much appreciated! ***Customer since 2024***
We can’t thank Holly enough for her guidance, expertise and going the extra mile with the transition to Medicare and choosing a insurance plan. Much appreciated! ***Customer since 2024***
Jenell was awesome to work with and I loved sharing pet stories with her. ***Customer since 2003***
I had to get a new policy after my mother passed. The team at the Mora office made my policy transition very smooth. So big thanks to Jenell and the rest of the staff here at Town & Country Mora. ***Customer since 2004***
Extremely helpful! Fast and efficient! Thank you! ***Customer since 2024***
We had been looking around for insurance for our home at a lot of different insurance companies. We had the pleasure of working with Rachel at Town & Country Insurance of Hinckley. She was very helpful at finding the best price for the most coverage. Rachel was very professional in assisting us. Rachel is easy […]
Jeni Olander probably saved my sanity!! 😉 I attempted to apply for Medicare and my supplement insurance on my own after a while I knew I was over my head! I found the whole thing completely confusing! (Jeni helped my friend a couple years ago and he was really pleased with her help and said […]
Jeni, was very accommodating, offering me a telephone review with my recent health insurance policy. The knowledge of the products offered was outstanding. Working with her was extremely easy and I would highly recommend her to help you..
***Customer since 2018***
Don’t worry about anything with Jenni at the helm. I tell her what I want and she comes through every time. Hassle free. I love it.
It is my great pleasure to rain down kudos on Jeni Olander of Town & Country Insurance Hinckley! For the past 8 years her knowledge, expertise and communication skills have provided Kathy and me with health insurance plans that best meet our needs. In addition, she will not recommend a new plan unless it’s at […]
Jeni is very friendly and kind.. She is very knowledgeable and has helped me find the right Health Insurance to fit my needs. Jeni is very good at explaining any questions that we have had. I would highly recommend her.
I have been very satisfied with the service I have received! Very prompt and professional! Thank you for your good work!
I met with Jeni in person and by phone conversation. It was a pleasure working with her. She listened to my health needs and found a plan that works best for me. Her professionalism is stellar! ***Customer since 2020***
Am very happy with Jeni Olander over the years. Our insurance kept going up to the point we couldn’t afford it. After talking with her she was able to qualify us for MNSure and saved us over half of what we were paying. Nice to have someone out there that takes the time to care […]
The staff at Town and Country is very helpful. They have been taking care of our auto home and health needs since 2020. I couldn’t ask for a better group of people
Vicki Marks is always on top with reminders and is always willing to help with my insurance needs. We need more people in this world like her. Thanks Vicki.
Jack Cole recently assisted me with looking over my business insurance to confirm I have all the proper coverages. As a business owner I need to be sure my customers are also always fully protected. The experience and knowledge Jack has is amazing. I am now 100% confident that my business insurance is up to […]
Fantastic service and support from Rachel. She was extremely responsive to our needs and quickly found a new home insurance carrier for our new property. Everything was thoughtfully presenting and easy to complete. Thank you.
As always, Jenell Carlson made sure that I got the best coverage for the money. I appreciate her dedication to work with me on my home owners, auto mobile and ATV.
Thank you for your patience, and very happy to have Town & Country Insurance. Jenell specifically, my insurance agent. Again thank you
Jenell is great at what she does, very upbeat, personable and professional at the same time. Jenell made me feel like a sister even though it was my first time meeting her.
Christy was very nice and easy to work with and very caring in helping you get all your needs covered and looking out for your best interests.
I am very grateful to have them here and be able to serve them at our restaurant. It is a pleasure to serve them. I am so thankful to have such knowledgeable, patient, charismatic, kind and friendly agent to help us with our insurance needs for the restaurant. Vicki was great explaining things so we […]
Jenell was very informative regarding our insurance policy. Very clear as to what our insurance covered. Very pleasant person. Enjoyed our time with her. Like that, she was able to save us some money on our policy.
Ryan Jung was helpful, respectful, knowledgeable, and professional just like everyone at Town & Country! He will be my health care agent from now on!
Jenell did a great job again that’s why I have been here as long!
She was very friendly and extremely helpful. I would recommend her to family and friends. Shes a rockstar!
Vicki was patient with my questions, knowledgeable, and informative. She asked thorough questions to get me just what I needed.
I worked with Joni, and she was great!! Our closing on our home was moved up so we ended up needing the insurance sooner than we had planned. And Joni was there to help every step of the way, making sure that we had the coverage we needed to push our loan and closing through! […]
Great to work with. Good rates, good people. Your people know their stuff and are very professional!
I met with Jeni two times to review information regarding Medicare; she was patient and took time to ensure my questions were answered. On my second visit she asked if a person she was training could meet with us; both of the did assisted me and reviewed my options.
Julene is very friendly and knowledgeable, she took her time explaining every question we had os we could understand and make our own choices with no pressure. Office atmosphere is comfortable and welcoming, we definitely recommend Town & Country Insurance to everyone!
Quick, kind and courteous and cheaper than most!
I really appreciate that I’m contacted whenever a change or review needs to be done. Vicki takes all the time I need to understand what coverages I have and if something should change. I get treated as a person, not just a customer Vicki does an amazing job. Thank you.
I was a walk-in customer, Jenell was very upbeat, and accomidating and helped me get the best quote for my situation.
Nancy was able to identify what was needed for my specific coverage plan. Additionally, communication was stellar, and the responses to all of my questions were timely and easy to understand
I was referred to Rachel by my friend who has worked with her on her insurance needs for years. I found the whole process to be smooth and easy to understand. Her communication to me was exceptional. I didn’t feel pressured but rather supported.
Sam was a pleasure to work with. She was very informative and helpful to me when I didn’t understand certain things., her willingness to help me was very comforting to know that I can call her if I have more questions. Sam was very friendly and would recommend her to my friends and family!
Jenell is amazing & great personality. She is a rea hoot of fun! Takes her time to the right research to fit your needs – she goes above & beyond her job skills to accomplish what you need. She has a great way of doing things in timely manner & works hard to get you […]
It’s crazy how another year has passed. Town & Country Insurance continue to meet the needs of people whether looking for business insurance or personal. I have had the honor of Gabe C & Vicki M in the business line take care of our needs. They have never let us down. They are friendly, professional […]
Staff here are great to work with, fast communication!
April does a fantastic finding policies that work great for me and save money too!
When I needed to go off my husband’s health insurance and get an individual policy I initially researched my options online. It was overwhelming. I decided to seek help from an insurance agent. Sam was incredibly patient, helpful & knowledgeable every time I contacted her by phone or in person. I’m super happy with my […]
I have been with Town and Country for many years and have a wonderful agent who looks out for me and gives me good advice.
After many years on my husband’s insurance through work, he started Medicare and I needed coverage for myself. It’s amazing the options and information to go through. We scheduled an appointment with Holly and she had sorted through what our best options were for insurance. We arrived and went through with her and got signed […]
Every year before the anniversary of my policies Vicki reaches out and we go over each policy. Any changes or additions? I appreciate this because there have been times I’ve forgotten to add a piece of equipment or an upgrade. I feel she goes above and beyond in helping me. Thank you!
My experience with Jack from Town & Country was great as usual! He’s very professional & just a real good person to work with! Thanks! Connie’s Constantly Cleaning Company **customer since 2016**
Business insurance needs? Vicki at Town & Country Insurance, Hinckley office has all of the answers to your questions and will set you up exactly what you need. Vicki is extremely knowledgeable about the available products and can present that information so it can be readily understood. Not only does she know her “stuff”, but […]
**customer since 2023**
Rachel did an excellent job of saving our policy and giving us some options that would be a good fit for us! Very pleased. Thank you Rachel!
Very good company. Explained everything good and got me a good insurance quote. I would recommend to anyone.
Very kind, saved me money, would recommend.
So far real good! We think Jenell Carlson does a real good job. But the true test is when we need a claim done. That will tell the real story.
I am writing this referring to my services with Vicki. Vicki wasn’t just an insurance agent, she treated me like a friend also and was very helpful to a new business owner like myself. She really made it easier and more clear on how all the steps of insurance works. Thanks again!
Discussed policy changes and how they affect us. Vicki explained everything! She reviewed our policy and we decided all was ok as is. Thank you Vicki – it is good working with you!
